[D] what are the current production and SOTA algorithms behind chatbots?
In many companies today there are talks about using chatbots, often that means using an existing framework. But what are the current parts and their algorithms that are used in those systems.
Intent detection and NER are the ones I am familiar with.
What are examples of common algorithms/papers used in production? What are the SOTA alternatives?
What else is part of the commercial chatbot pipelines besides intent and NER?